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Acceptable Use Policy

Last updated: November 14, 2026

1. Scope and responsibility

This Acceptable Use Policy (“AUP”) governs use of the websites, hosted Tiger platform, hosting, servers, storage, email, domain-related services, APIs, commercial services, and related infrastructure supplied by WebTigers LLC (“WebTigers,” “we,” “us,” or “our”). It forms part of our Terms of Service. Capitalized terms not defined here have the meanings given in those Terms.

You must ensure that your authorized users, contractors, customers, integrations, scripts, and AI agents comply when using our Services through your account. You are responsible for the websites, applications, stores, and other workloads you operate and for taking appropriate action on abuse by their users. A compromised account may still need to be restricted to stop abuse even if you did not intend it.

This AUP regulates our Services. It does not amend an open-source license or restrict lawful use of a standalone open-source Tiger installation on infrastructure we do not supply. A separately licensed commercial product remains subject to its own applicable terms.

Account holders and authorized users must be at least 18. Parental permission does not create an exception. Do not provide accounts or account access to minors. The visitors and end users of a customer-operated website or application are that customer's users: the customer decides who may use it and is responsible for complying with the age-related laws that apply to it.

2. Unlawful, deceptive, and abusive activity

You must not use the Services to commit, facilitate, promote, or conceal unlawful activity or violate another person's enforceable rights. Prohibited activities include:

  • Fraud, scams, phishing, credential theft, deceptive impersonation, forged records, and deliberate misrepresentation of identity or affiliation.
  • Counterfeit goods, unlawful financial schemes, money laundering, illegal gambling, and unlicensed activities for which a license is legally required.
  • Illegal sales or trafficking of goods or services, including illegal drugs, weapons, stolen information, or unauthorized access credentials.
  • Threats, stalking, extortion, unlawful harassment, incitement of violence, terrorist activity, and other conduct that threatens a person's safety.
  • Unlawful discrimination, defamatory statements, and disclosures that unlawfully invade privacy, disclose protected confidential information, or infringe publicity rights.
  • Collecting, processing, or disclosing personal information without the lawful grounds, notices, permissions, or safeguards required for the activity.
  • Deceptive reviews, fabricated commercial endorsements, false claims of official affiliation, and manipulation designed to defraud users or advertisers.

Lawful criticism, political or religious expression, satire, and fiction are not prohibited merely because someone disagrees with them or finds them offensive. They remain subject to the concrete restrictions in this AUP and applicable law. We assess context when applying these restrictions.

3. Sexual exploitation, minors, and nonconsensual imagery

You must not create, request, store, distribute, link to for abusive purposes, or otherwise facilitate child sexual abuse material or content that sexually exploits or endangers minors. This includes prohibited synthetic or manipulated content and grooming, trafficking, or sexual solicitation of minors. We report and preserve information where required by law and cooperate with lawful child-protection investigations.

You must not publish or facilitate nonconsensual intimate images or videos, sexual deepfakes of real people without consent, threats to distribute such material, or services designed to create or trade it. Consent to create an image is not automatically consent to publish it.

Lawful adult fiction and other lawful material intended for adults are not automatically prohibited by this section. All actual participants and users must meet applicable age requirements, and you must comply with consent, recordkeeping, distribution, provider, and payment-processing requirements relevant to the material. Contact Support before launching a regulated or infrastructure-sensitive adult-content service to confirm the purchased Service supports it.

Requesting removal of nonconsensual intimate imagery

An affected individual or their authorized representative may request removal without holding a WebTigers account. Email support@webtigers.com with the subject “Urgent intimate imagery removal,” or submit the request through Support. Include:

  1. A physical or electronic signature of the individual depicted or their authorized representative; a typed name may serve as an electronic signature.
  2. The URL and enough detail to identify and locate the image or video.
  3. A brief statement that you have a good-faith belief it was published without the depicted individual's consent, with relevant supporting information.
  4. Contact information through which we can reach you about the request.

You do not need to find every duplicate or open a customer account. Do not attach the intimate material itself when a URL and description will identify it, and never send child sexual abuse material as an attachment. We may request proportionate clarification where necessary and will limit disclosure of sensitive report details to what is necessary to address the report or comply with law.

Where the TAKE IT DOWN Act applies to a WebTigers-operated covered platform, we will remove the reported depiction and make reasonable efforts to identify and remove known identical copies from that platform within 48 hours after receiving a valid request, as required by law. We will also address violations under this AUP when that statute does not apply. Customer operators must maintain their own legally required notice-and-removal processes and cooperate promptly with valid reports. We cannot remove copies on independent systems outside our control, but that does not excuse action within our control.

4. Intellectual property and licensing

Do not infringe or misappropriate copyright, trademarks, patents, trade secrets, or other protected rights. Prohibited conduct includes distributing pirated software or media, stolen commercial license keys, unauthorized confidential source code, and tools or services used unlawfully to defeat access or licensing controls.

You must obtain the permissions necessary to upload, publish, resell, syndicate, or otherwise distribute third-party content. A publicly accessible image, book, product listing, repository, or file is not automatically free to reuse. Lawful exceptions and open-source license permissions remain available.

Copyright complaints and counter-notifications are handled under the Terms of Service. We terminate repeat infringers in appropriate circumstances and may restrict serious infringement sooner. Rights complaints must be accurate and made in good faith; do not use the complaint process to suppress lawful competition or expression.

5. Security and authorized research

You must not:

  • Access another person's system, account, credentials, or data without authorization or exceed authorization you have received.
  • Deploy malicious code, ransomware, credential stealers, botnets, exploit infrastructure, or mechanisms intended to compromise other systems.
  • Intercept traffic or capture data without authorization, forge message origins for deception, or defeat tenant isolation.
  • Bypass access controls, entitlement checks, resource quotas, rate limits, account restrictions, or an enforcement action.
  • Attempt to obtain our or another party's nonpublic credentials, confidential system instructions, or protected infrastructure information through deception or technical exploitation.
  • Expose secrets, deliberately weaken shared security, or leave compromised software operating after notice and a reasonable opportunity to remediate where one is safe.

You may perform ordinary development testing of your own application and data within your purchased resources. Obtain our written permission before intrusive penetration testing, load testing, or vulnerability scanning that could affect shared infrastructure, provider-managed systems, other tenants, or availability. Owning an account is not authorization to test the underlying platform or another customer's instance.

If you discover a vulnerability, stop activity that risks harm, collect only the minimum evidence needed, and report it privately through Support. Do not extract unrelated data, establish persistence, demand payment under threat, or publicly disclose active credentials. This Policy does not establish a bug bounty or confer permission on behalf of third parties.

6. Network integrity

Do not conduct denial-of-service attacks, amplification attacks, traffic flooding, unauthorized scanning, or other activity that degrades systems or disrupts customers. Ordinary connections to publicly offered services within their permissions are allowed; their public availability does not authorize attacks or circumvention.

Do not operate open mail relays, open recursive DNS resolvers, open proxies, or other unnecessarily exposed services that enable abuse. Tor exit nodes, public anonymizing proxies, and third-party VPN services require prior written authorization from us. Private administrative connectivity that your plan permits remains allowed.

Do not knowingly cause or continue conduct that results in spam or abuse blocklisting. A blocklist report or complaint is evidence to investigate, not automatic proof of wrongdoing. We may block harmful traffic, isolate affected services, or require remediation to protect network integrity.

7. Email, SMS, and other messaging

Do not send or facilitate spam, deceptive communications, or unlawful automated calls or messages, including campaigns sent elsewhere to promote a site hosted with us. Follow the laws and provider rules applicable to the sender, recipient, message, and channel, including relevant consent, identification, suppression, and recordkeeping requirements.

For bulk or promotional messaging through our Services:

  • Use recipients who have given permission appropriate to the message and channel. Purchased, rented, harvested, or scraped contact lists are prohibited under this AUP even where a particular law would permit a broader practice.
  • Maintain evidence of required consent and respect its scope. Email consent does not automatically authorize promotional SMS.
  • Identify the sender accurately, use truthful subjects and content, and supply a working opt-out and required contact information.
  • Honor unsubscribe and revocation requests within legally required periods, and promptly enough to prevent continued unwanted messages.
  • Do not evade suppression lists, sender verification, carrier requirements, or sending limits.
  • Monitor and correct excessive complaints, bounces, invalid recipients, and compromised sending credentials.

Transactional messages must remain genuinely transactional; do not disguise advertising as a security or billing alert. You are responsible for required postal disclosures in your own commercial messages, even if your business does not otherwise publish its address.

We may impose sending limits, require verification or consent evidence, and block, delay, or quarantine messages reasonably suspected of abuse. Our separate WebTigers account-notification SMS program is described in the Terms and Privacy Policy; its consent does not authorize your own campaigns.

8. Resource use and workload restrictions

Stay within the resources and permitted workload of your plan. Shared hosting must not materially impair other customers through sustained CPU, memory, I/O, database connections, storage objects, network use, or runaway processes.

Unless your plan expressly supports the workload or we agree in writing, shared hosting must not be used for cryptocurrency mining, proof-of-work operations, unrelated bulk file-storage or backup services, torrent clients, public IRC servers, game servers, persistent high-consumption daemons, or large-scale scraping and crawling. Ordinary supported queue workers, scheduled tasks, legitimate digital-product downloads, and application automation are not prohibited solely because they run in the background or transfer files; they remain subject to the plan's actual capabilities and limits.

Dedicated, VPS, and storage plans permit only the workloads and resource use their terms support. Dedicated capacity does not permit attacks, illegal content, provider-policy violations, or disruption of shared upstream infrastructure.

We may throttle a harmful workload, isolate a compromised resource, require configuration changes, or recommend migration to a suitable plan. We will ordinarily explain the concern and allow correction when the circumstances permit. An upgrade requiring additional payment requires authorization. We do not use fair-use language to silently withdraw a specific resource allocation promised in your Order.

9. AI and automation

An AI agent or automated tool acting through your credentials must follow the same rules as you. You must supervise permissions and consequential actions, review outputs as appropriate, and prevent automated spending, messaging, deployment, or deletion beyond your authorization.

Do not use AI or automation to:

  • Generate, transform, or distribute prohibited content or carry out conduct prohibited by this AUP.
  • Facilitate fraud, harmful impersonation, nonconsensual sexual depictions, or unlawful surveillance.
  • Abuse trials, create deceptive accounts at scale, evade restrictions, or overwhelm the Services or another provider.
  • Extract another provider's confidential data or circumvent its access controls or applicable usage restrictions.
  • Make decisions with legal or similarly significant effects without the notices, lawful basis, safeguards, and human involvement required by applicable law.

Comply with the terms of any AI provider you choose. Do not send a provider personal, confidential, or regulated information without authority and appropriate protections. Our permission to connect an agent does not certify its outputs or guarantee its safety, accuracy, or compliance.

10. Commerce, regulated uses, and resale

You must have authority to offer the goods and services you sell and must accurately identify your business. Do not use our name to imply that we are your seller, guarantor, employer, or business partner. Follow applicable payment-processor, registrar, registry, fulfillment-provider, and other upstream rules relevant to the service you use.

Hosting or infrastructure resale requires a plan or written agreement permitting that activity. This does not prohibit operating your own legitimate application, store, paid membership, or software business within your purchased plan.

Do not use the Services where failure could directly cause death, serious personal injury, or severe environmental damage, such as control of life-support equipment, aircraft navigation, nuclear operations, or weapons systems. Ordinary informational websites about such subjects are not automatically prohibited.

Do not submit regulated data requiring special contractual safeguards unless the Service and an executed agreement support that processing. Do not claim that using Tiger alone establishes HIPAA, PCI DSS, SOC 2, ISO, or other legal or technical compliance.

Do not use the Services in violation of applicable export controls or sanctions. Restrictions apply as the relevant law provides; this AUP does not prohibit a person solely because of nationality when lawful service is permitted.

11. Your users and incident response

If you let others publish, communicate, transact, or operate applications through your account, provide and enforce rules that protect our Services at least as effectively as this AUP. Comply with the age-related laws that apply to your users. Maintain a reachable abuse contact, investigate credible reports, remove or restrict unlawful material when required, and preserve information when legally required.

Maintain appropriate security updates, access controls, and credential practices within your responsibilities. If compromise or abuse occurs, act promptly to stop it, secure the system, preserve necessary evidence, and cooperate with reasonable remediation requests. Do not restore a known compromised workload without addressing the cause. We may isolate or suspend it while a safe resolution is arranged.

12. Reporting and review

Report suspected abuse to support@webtigers.com or through https://webtigers.com/support. Include relevant URLs, a concise explanation, timestamps and time zones, and technical evidence such as full email headers where useful. Provide only information necessary to investigate, and do not include passwords, full card details, or illegal attachments.

Use the dedicated subject and procedure in Section 3 for intimate-image removal. Copyright complaints should follow the Terms. Privacy requests may be sent to privacy@webtigers.com. For immediate danger, contact the appropriate emergency service; our support portal is not an emergency-response service.

We may request clarification or evidence and consider context, severity, repetition, intent, and risk. If your account or material is restricted and you believe the action is mistaken, request review through Support, identify the affected resource, and explain the basis. Review does not require us to restore unsafe or unlawful activity while a dispute is pending.

13. Enforcement

We may investigate reasonably suspected violations and use proportionate measures to protect people, systems, legal compliance, and other customers. Measures may include warnings, content restriction, traffic filtering, rate limiting, credential resets, quarantine, suspension, or termination under the Terms.

We ordinarily provide notice and an opportunity to correct remediable problems when safe and practicable. Immediate action may be necessary for active compromise, serious abuse, unlawful material, legal obligations, or risk to others. We are not required to disclose confidential detection methods or information that would compromise an investigation.

We may preserve or disclose relevant information as required or permitted by law and consistent with our Privacy Policy. A request from a private complainant is not automatically a legal obligation to disclose customer information.

Any reimbursement for remediation or third-party costs must have a lawful basis under the Terms or a separately agreed scope and price; we do not impose unspecified punitive charges. Refunds, continuing fees, liability limitations, and export rights are governed by the Terms and mandatory law. This AUP does not create blanket immunity for our own unlawful conduct or eliminate nonwaivable remedies.

Failure to act on one occasion is not a waiver of future enforcement. We have no general duty to monitor every item of content, but applicable statutory duties remain in force.

14. Updates and contact

We may update this AUP under the notice and change provisions in the Terms of Service, including faster changes needed for urgent threats or legal requirements. The English version controls convenience translations except where applicable law requires otherwise.

WebTigers LLC

Contact us through Support for mailing details. Mandatory public-disclosure and legal-service requirements remain applicable.