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Reset your password

  1. Go to the sign-in page and choose Forgot your password? (or go straight to /auth/forgot).
  2. Enter the email address on your account and choose Send reset link.
  3. Open the email titled Reset your password and choose Reset password.
  4. Enter your new password twice and choose Set new password. You're signed straight in.

Things to know

  • The link works once and expires after 1 hour. If it has expired you'll see This link has expired — choose Request a new link and we'll send a fresh one.
  • For privacy we never say whether an email address has an account. You'll always see If an account exists for …, a reset link is on its way. If nothing arrives, check your spam folder and that you used the address you signed up with.
  • You can't reuse one of your recent passwords.
  • After five wrong passwords in a row, password sign-in is locked for 15 minutes.
  • Didn't request a reset? Ignore the email — your password doesn't change unless you use the link.

Prefer not to use a password at all? Sign in with an emailed code.